• iconKithulampitiya, Galle, Sri Lanka.
  • iconprobationdepsp@gmail.com

Opening Hours : Monday to Friday - 8 Am to 5 Pm

Citizen Charter - Social Welfare

Institutional Section

01. Issuance of walker, glasses, crutches for duly completed applications. (if the institution has the equipment)

Day 01

02. Provision of spectacles for duly completed applications by the Divisional Secretariats

Day 03

03. Payment of medical aid and stipend for permanent applications without defects

Day 07

04. Approval of the application for admission to a nursing home. (In case of institution vacancies and completed applications)

Day 03

05. Approval of salary increase

Day 01

06. Issuance of certificates for registration of an elderly home that has completed the requirements through the Divisional Secretary

months 01

07.Approving quarterly maintenance assistance applications for registered elderly homes and issuing checks

Day 03

08. Approving death assistance applications and providing checks for the death of an elderly person in a registered nursing home

Day 03

09. Issuance of ID cards for persons with special needs (for correct applications)

Day 14

10. Issuance of service certificates after receipt of demand letter from officers and employees

Day 01

11. Giving approval to correctly completed self-employment assistance applications

Day 05

12. Giving approval to correctly completed housing assistance applications

Day 05

13. At the end of the probationary period, recommending to confirm the service for the officers and employees who have completed the qualifications

Day 02

14. Giving recommendations for upgrading the service after submitting relevant applications

Day 02

15. Giving recommendations for retirement after submission of relevant applications

Day 02





Accounts Division

01. Issuance of a check against a duly completed voucher (after all requirements are fulfilled)

Day 01

02. Issuance of salary report (on relevant date)

hours 02

03. Issuance of stationery from the warehouse

hours 01

04. Purchasing

1.5 months

05. Allocation to regional secretariats through online system

01 hours

06. Checking and submitting food bills of institutions for approval

05 minutes

07. Checking and certifying petty cash funds

Day 02

08. Issuance of a receipt for cash receipts

03 minutes